Is seeing a Mental Health Provider necessary?
Yes, it is necessary to see a mental health provider for emotional, psychological, and behavioral problems in one’s life.
How do I schedule an appointment with a Provider?
You will need to submit your Name, Date of Birth, phone number, address, and name(s) of your primary and secondary insurance payer(s) for us to check if we are in their network(s). We do accept cash also.
Can I schedule future appointments online?
Yes, using a link to our patient portal. It is easy. We can direct you on how to do it when you call. Through the portal you can schedule, cancel, reschedule, request new appointments and review documents. Please, Call or text the office at 575-243-5299 or email at info@victorybridgehealthcare.com
Any Charges for cancelled appointments?
Yes, we charge a fee for no shows. You must call us to cancel or utilize the patient portal to cancel at least 24 hours in advance.
Can I schedule a same – day appointment?
Yes, you can, but it depends on the availability of providers. Call 575-243-5299 to inquire.
How do you handle my confidential information?
1). We follow HIPAA regulations (2). We obey due judicial processes (3). If you are a danger to yourself and others, we have the obligation to call emergency services.
How long is a session at your office?
It varies depending on type of visit and patient’s needs.
Is it better to complete the intake forms online before visit?
Yes, that can be easily done before the visit through the patient portal.
What else do I need to bring with me for my appointments?
Please bring a comprehensive list of all medications that you are taking while coming for your appointment. Arrive 15minutes early.